Customer Service

  • If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or comments.
  • With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us. E-mail us at



  • We protect the security of your personal information that you share with us.
  • Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure.
  • As a result, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk.
  • Once we receive your transmission, we will do our best to protect its security on our systems.
  • We urge you to remember to sign off your account and close your browser window when you have finished your visit
  • This is to ensure that others cannot access your account.
  • To help us improve our Privacy Policy and practice, please give us your feedback.
  • E-mail us at



  • Event Fabrics L.A. Inc. is committed to providing the most secure on-line shopping experience possible. Your credit card and purchase are safe and secure. We use secure servers and the Secure Sockets Layer (SSL) technology to encrypt all of your personal information, including your credit card data.
  • Once encrypted, your data cannot be read as it travels over the Internet.
  • We will securely store your personal billing information only if you have registered with us and have indicated that you wish us to store your credit card information. The secure storage of this information will facilitate a quick and convenient check out for you.
  • If you are not an Event Fabrics L.A. Inc. member, your personal information will not be stored or saved.
  • This Privacy Policy applies only to information collected through our Site and not to information collected offline.



  • Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site.
  • Please be advised that samples are not cuttings for approval. They are sometimes pre-cut and not necessarily from the same bolt you will receive.



  • By using our Site, you are agreeing to our Privacy Policy.



  • Policy changes will apply only to information collected after the date of the change.
  • If we decide to change our Privacy Policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.